General Business • Customer Service

Out of Hours Message Taking & Calendar Booking

Casey

Intelligent AI receptionist that handles after-hours calls, takes detailed messages, and books appointments directly into calendars. Ensures no customer inquiry goes unanswered while managing scheduling efficiently across time zones.

See How Casey Works Hire Casey
5
System Integrations
7
Workflow Steps
$0.15/hr
Hourly Rate
150
calls/day
Need more capacity?
Hire multiple Caseys to meet demand
Casey - Out of Hours Message Taking & Calendar Booking

Casey

24/7 Virtual Receptionist

24/7 voice call handling
Intelligent message taking
Calendar availability checking
Appointment scheduling with confirmations

The Challenge Casey Solves

After-Hours Support & Scheduling operations often face critical inefficiencies that impact patient care and business outcomes.

Manual processes slow down patient care delivery
Human error leads to compliance and quality issues
Staff burnout from repetitive administrative tasks
Revenue loss from operational inefficiencies

The Enterprise Impact

Efficiency Very High
Staff Hours Wasted High
Cost Savings Medium

How Casey Operates

Casey automates after-hours support & scheduling workflows with precision and reliability

STEP 1

Incoming Call

Customer calls outside business hours

Human
STEP 2

Casey Answers

Casey greets caller professionally and determines their needs

Automated
STEP 3

Intent Recognition

Casey identifies if caller needs appointment or has other inquiry

Automated
STEP 4

Calendar Check

For appointments, Casey checks real-time availability

Automated
STEP 5

Booking Confirmation

Casey books appointment and sends SMS/email confirmation

Automated
STEP 6

Message Delivery

For non-appointments, detailed message sent to appropriate team member

Automated
STEP 7

Follow-up

Casey sends reminder 24 hours before appointment

Automated
Traditional Process
Hours of Manual Work
Error-Prone, Inconsistent
Casey Process
Minutes of Automated Work
Accurate, Consistent

Target Goals with Casey

Expected improvements based on workflow optimization

Primary Goal
Target improvement objective
Secondary Goal
Additional optimization target
Tertiary Goal
Long-term enhancement target

Platform Integrations

Casey seamlessly integrates with your existing systems

Voice AI Platform

Natural voice conversation handling

Google Calendar

Real-time availability and booking

Twilio SMS

Appointment confirmations and reminders

Google Sheets

Call logs and appointment tracking

AI Assistant (GPT)

Intelligent scheduling suggestions

Ready to Hire Casey?

Simple 3-step activation process to get Casey working for your organization

Simple 3-Step Activation

1

Initial Consultation

Assess your specific after-hours support & scheduling needs and requirements

30 minutes
2

System Integration + Testing

Connect Casey to your existing platforms and workflows

1-2 days
3

Go Live

Casey begins working with 24/7 technical support team

Immediate

Transparent Pricing

Out of Hours Message Taking & Calendar Booking
Casey
$0.15/hr
24/7 Operation
Works around the clock
150
calls/day
Scale Your Capacity
Hire multiple Caseys
2x, 3x, 10x+
capacity multiplier
Each additional Casey adds 150 calls/day capacity

Deployment Timeline

Consult Integrate Test Go Live
1-2 days Total

Ready to Hire Casey?

Start optimizing your after-hours support & scheduling workflows with Casey's intelligent automation.

Hire Casey Now