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Casey
Out of Hours Message Taking & Calendar Booking
Customer Service
Full Time
24/7 voice call handling
Intelligent message taking
Calendar availability checking
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Jessica
Account Management & Customer Success Specialist
Customer Service
Full Time
Customer health monitoring
Usage analytics tracking
Renewal management automation
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Maya
Appointment Reminder & Optimization
Customer Service
Full Time
Smart appointment reminders
Automated waitlist management
No-show prediction and prevention
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Natalie
Personalized Learning & Student Success Coach
Customer Service
Full Time
Personalized learning path creation
Real-time tutoring and Q&A
Knowledge gap identification
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Sarah
Customer Support & Ticket Resolution Specialist
Customer Service
Full Time
Multi-channel ticket management
AI-powered response generation
Intelligent ticket routing
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Sophie
Customer Survey & Feedback Automation
Customer Service
Full Time
Automated post-purchase surveys
Real-time negative feedback alerts
Customer satisfaction score optimization
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