General Business • Customer Service

Out of Hours Message Taking & Calendar Booking

Casey

Intelligent AI receptionist that handles after-hours calls, takes detailed messages, and books appointments directly into calendars. Ensures no customer inquiry goes unanswered while managing scheduling efficiently across time zones.

See How Casey Works Hire Casey
5
System Integrations*
7
Workflow Steps*
from $1/hr
Hourly Rate*
150
Calls / Day*
Need more capacity?
Hire multiple Caseys to meet demand
*Based on selected integrations and workflow complexity
Casey - Out of Hours Message Taking & Calendar Booking

Casey

Virtual Receptionist

24/7 voice call handling
Intelligent message taking
Calendar availability checking
Appointment scheduling with confirmations

How Casey Operates

Casey automates after-hours support & scheduling workflows with precision and reliability

STEP 1

Incoming Call

Customer calls outside business hours

Human
STEP 2

Casey Answers

Casey greets caller professionally and determines their needs

Automated
STEP 3

Intent Recognition

Casey identifies if caller needs appointment or has other inquiry

Automated
STEP 4

Calendar Check

For appointments, Casey checks real-time availability

Automated
STEP 5

Booking Confirmation

Casey books appointment and sends SMS/email confirmation

Automated
STEP 6

Message Delivery

For non-appointments, detailed message sent to appropriate team member

Automated
STEP 7

Follow-up

Casey sends reminder 24 hours before appointment

Automated
Traditional Process
Hours of Manual Work
Error-Prone, Inconsistent
Casey Process
Minutes of Automated Work
Accurate, Consistent

Platform Integrations

Casey seamlessly integrates with your existing systems or our private AI to automate end-to-end workflows.

Voice AI Platform

Natural voice conversation handling

Calendar

Real-time availability and booking

SMS

Appointment confirmations and reminders

Spreadsheet

Call logs and appointment tracking

AI Assistant

Intelligent scheduling suggestions

Target Goals with Casey

Expected improvements based on workflow optimization

Zero Missed Opportunities
Primary Goal
Target improvement objective
24/7 Customer Availability
Secondary Goal
Additional optimization target
Reduced Scheduling Conflicts
Tertiary Goal
Long-term enhancement target

The Challenge Casey Solves

After-Hours Support & Scheduling operations often face critical inefficiencies that impact business outcomes.

Manual processes are time-consuming
Inconsistent quality and standards
Limited scalability during peak periods
Lack of real-time insights and reporting

The Enterprise Impact

Efficiency Very High
Staff Hours Wasted High
Cost Savings Medium

Ready to Hire Casey?

Simple 3-step activation process to get Casey working for your organization

Simple 3-Step Activation

1

Initial Consultation

Assess your specific after-hours support & scheduling needs and requirements

30 minutes
2

System Integration + Testing

Connect Casey to your existing platforms and workflows

1-2 days
3

Go Live

Casey begins working with 24/7 technical support team

Immediate

AI Agent Pricing

Out of Hours Message Taking & Calendar Booking
Casey
$1-$9/hr
*Depending on integrations
24/7 Operation
Works around the clock
150
calls / day
Scale Your Capacity
Hire multiple Caseys
2x, 3x, 10x+
capacity multiplier
Each additional Casey adds 150 calls / day capacity

Deployment Timeline

Consult Integrate Test Go Live
1-2 days Total

Start optimizing your after-hours support & scheduling workflows with Casey's intelligent automation.

Hire Casey Now

Frequently Asked Questions

Common questions about Casey and how this AI agent can help your organization

What happens when Casey takes a call after hours?
Casey answers professionally, captures detailed messages with caller information and urgency level, books appointments directly into your calendar, and provides callers with relevant information. Your business never misses important opportunities, even when you're away.

Can Casey handle different types of businesses?
Absolutely. Casey adapts to medical offices, legal firms, service businesses, retail stores, and more. She learns your specific protocols, frequently asked questions, and appointment booking requirements to provide industry-appropriate responses.

How does Casey book appointments accurately?
Casey integrates with your calendar system, understands your availability preferences, books appointments based on service duration and requirements, and sends confirmations to both you and the client. No more double-booking or scheduling conflicts.

Still have questions about Casey?

Our team is ready to help you understand how Casey can work for your specific needs.

Get Personalized Consultation